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Transparency

Operational transparency

We publish our platform metrics because trust infrastructure that isn't transparent isn't trust infrastructure. This page is updated monthly.

Last updated: May 2026

Platform Metrics

Total Transactions

1,240+

Active Merchants

18

Cities Covered

3

Products Verified

3,800+

Escrow Value Processed

₹2.4 Cr+

Active Verticals

1

Dispute Resolution

MetricValue
Dispute Rate0.8%
Resolution Time (avg)36 hours
Buyer-Favorable Outcomes72%
Seller-Favorable Outcomes21%
Mutual Resolutions7%
Escalations to Legal0

Fee Breakdown

Here is how platform fees are allocated across our operational costs. This breakdown represents the average allocation across all completed transactions.

Merchant Verification Fee35%
Escrow & Payment Processing20%
Shipping & Logistics15%
Dispute Resolution10%
Platform Development12%
Operations & Support8%

Merchant Verification Standards

Every merchant in the StockMyNiche network meets the following minimum operational standards. These are audited quarterly.

  • Documented domain expertise with minimum 2 years in relevant product category
  • Physical workspace meeting minimum space and equipment requirements
  • Completion of StockMyNiche verification training program (category-specific)
  • Maintained verification turnaround time below 48 hours (rolling 30-day average)
  • Accuracy rate above 99% (no failed post-delivery verifications in last 50 transactions)
  • Active insurance coverage for products in merchant custody
  • Compliance with tamper-evident packaging protocols

Committed to transparency

This page is updated monthly. If you have questions about our operations, metrics, or standards, reach out at [email protected]